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Hostedware®
Customer Testimonials
Hosted Survey
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I have a high degree of confidence
in Hostedware's capabilities and its employees' commitment
to satisfy my needs. The employees
are a pleasure to work with, in addition to having a high
level of expertise. Hostedware is a trusted and reliable
resource that I use whenever I can.
Richard Mathews
President
Mathews & Company
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Hosted Survey is an extremely effective tool for gathering
institutional data. The survey package is easy to use and
very flexible with regards to question and scale design.
I would highly recommend Hosted Survey to anyone interested
in an advanced survey product that is backed by superior
service and support.
Wayne Foraker
Senior Director
University of Phoenix
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Our Marketing and Account Management
departments came to us with an idea for an online survey.
After doing Internet-based research, I was very intrigued
by your product. After speaking with someone on your sales
team, I knew you could offer us a cost effective solution
that would be easily administered by our non tech-savvy
employees. We have been very pleased with the customer service
that we have received from your company. Our SVP of customer
Services made it a point to visit my office and thank me
for the recommendation.
You truly do offer a great service!
Understanding total cost of ownership, there is no possible
way we could have developed the survey in house, generated
the reports, and delivered the level of customer satisfaction
to our business units that you have done. Great job!
Tyler Lynch
Senior Software Developer
Telespectrum
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Words truly
cannot describe my gratitude. As a doctoral student, there
is a great deal of pressure to meet deadlines. Once I discovered
your company, the dissertation process changed. With one
phone call, suddenly everything became doable.
When I called the toll-free number, David answered all of
my questions and it was David who took me through the entire
data collection process. I was amazed at his kindness and
knowledge. He directed every step of the way and went above
and beyond any expectations I had.
I tell anyone who will listen about
Hostedware. Without a doubt, using Hosted Survey to help
with my dissertation process was the best decision I could
have made. The time, energy, and peace of mind it saved
me were well worth the money.
Melanie
White
Doctoral Candidate
Texas Tech University
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I find the Hostedware staff very
courteous, knowledgeable and easy to work with. They have
been proactive to my needs and have met all my expectations
of a quality survey provider.
Susan Reekie
Manager, Partner Marketing
Reserve America
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We have completed
our survey and it was a great success! We've been able to
acquire the results we were looking for and have compiled
fantastic statistics. We found a great company to conduct
business with, and we thank you for all your assistance
and patience in the administration of our survey.
Mark Hood
Peak Performance
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I found Hostedware's online survey application to be a
huge help to my association. We could have spent a small
fortune having someone build our online member needs assessment
survey from scratch, but with Hostedware I was able to create
the form myself with virtually no web programming knowledge.
The tools are easy to use and intuitive. And, perhaps most
important was the willingness of the Hostedware staff to
help out when I needed it. I would recommnend Hostedware
to anyone of my association management colleagues.
Steve Wolfe
Director of Membership Development and Marketing
National Coffee Association of U.S.A.
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Hosted Survey has provided an excellent,
cost-efficient method for the AOA to survey its membership
on hospital privileges. The committee overseeing this growing
area of optometry needed information quickly and your organization's
product met that need. It is also beneficial to be able
to change the survey to capture responses to new issues.
Susan Thomas
Public Relations Manager, Communications Group
American Optometric Association
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When I first started to look for survey software (to survey
members of a professional society) that could be used by
email, I had no idea where to look. My company had carried
out such surveys by snail mail in the past. However, it
was obvious that email was the way to go. The big question
was how to make the responses compatible with analysis software
that already existed and that we didn't want to rewrite.
I found Hosted Survey through a search engine on the web.
I was immediately attracted to the fact that no software
had to be downloaded and assimilated. One could try out
a sample questionnaire interactively right away. However,
the biggest advantage was that there was a REAL LIVE PERSON
to talk to on the phone when I had questions or needed some
customization. Without question, this is Hostedware's biggest
advantage.
The personal help was always friendly, knowledgeable and
ready to go that extra mile when you needed it most. In
the end, I had Hostedware administer the mailing and carry
out some customized formatting of the data - all at a reasonable
fee.
The bottom line is that this is the most agreeable experience
- in over 20 years - that I have had in dealing with a software
provider.
Dr. Gabor
F. Fulop
Maxtech International, Inc.
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Hosted Survey was exactly what I needed! The simplification
of survey send outs and data management allowed me to
conduct my dissertation research within a short time frame.
I cannot say enough about how great the technical support
has been. The staff have been fabulous from the survey
design, to incentive ideas, to troubleshooting email server
differences. I could not have done it without Hosted Survey!
Diane D. DePew, DSN, RN
University of Alabama at Birmingham
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I am thrilled to have found Hosted Survey to use for the
questionnaire phase of my dissertation study. The application
services available through Hostedware have reduced my workload
and improved the quality of my study compared to conventional
methods of sampling and survey administration.
I have repeatedly been impressed by the attentiveness
of Hostedware's technical support staff. Whenever I have
a question or problem, I am able to reach someone by phone
or email. I even received a call out of the blue to see
if I had any questions or concerns about my survey. Now,
that's service!
In short, Hostedware has created a user-friendly service
that will revolutionize social science research and cut
dissertation data collection time in half. I highly recommend
to any graduate student or researcher in the social sciences
giving Hosted Survey a try.
Beth Krause
Doctoral Candidate in Psychology
DukeUniversity
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When I wrote my first book in 1994,
I surveyed 160 U.S. women by mail and input each response
into my laptop. What a logistical nightmare! While writing
my most recent book, I found Hosted Survey. They designed
my newest 48-question survey and have made the process easy
and seamless for me. In just a few months I 've received
more than 700 responses from all over the world. The data
reports are comprehensive and accessible. I 'll never do
a survey by mail again.
Hope Edelman
Author
Motherless Daughters
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Hosted Test
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Hosted Test
has provided us with the tools that allow us to test our
employees' skills and abilities. This is our first testing
project using an on-line format. By utilizing Hosted Test
services, we have saved time and money. Our return on investment
has been significant as we are able to accurately monitor
test results vs. IT time spent to develop the tracking we
did before moving to on-line testing.
Most importantly is the support and
response we have received from Hostedware. Hostedware's
development of the matching questions for us, and the communication
provided about new enhancements to the testing system, expands
our ability to use the services when we are developing our
training programs. Your support has been great!
Crystal
Williams
Sales Training Specialist
KI
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We currently have 4 projects/quizzes active with an average
of around 30 respondents for each. Since the process is
very new to everyone, including the supporting managers,
we are still working hard to achieve the needed discipline
of timely follow-up and completion of the quizzes. However,
from a cost perspective we are already realizing the savings
or cost avoidance related to the previous deployment methods.
In addition, the employees are more receptive to learning
since we are no longer requiring them to travel and lose
time with our customers.
To date, I would like to state that my experience with
Hostedware has been both positive and rewarding. Their support
staffs of professionals are extremely competent and willing
to assist you in every way.
Since Hostedware also offers the
ability to download the quiz results at any given time,
we have created an Excel spreadsheet with automated formulas
that summarizes results and feedback for all employees and
projects.
To date, I would like to state that
my experience with Hostedware has been both positive and
rewarding. Their support staffs of professionals are extremely
competent and willing to assist you in every way. I'm definitely
looking forward to them providing additional improvements
to their sites in the future which offer us additional advantages
to reduce our cost while increasing productivity.
Benny Neff
Mountain States Area Quality Manager
Johnson Controls, Inc
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We have over 7,000 members who need to demonstrate their
knowledge. Instead of having them come to a physical location
to take a test, we chose Hosted Test for its convenience.
What could be easier than taking a test over the Internet?
Anytime, day or night, it's available.
The online test has saved both our members and our staff
time.
Renee McLain
Director of Technology Training
Northern Ohio Regional Multiple Listing Service
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Custom
Hosted Solutions
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The work you have done for Hilton has demonstrated your
wide range of expertise and varied technical skills. Your
ability to understand our business environment and processes
so quickly proved invaluable in your ability to identify
technical solutions that supported our business. I would
highly recommend you and your team for future projects at
Hilton.
Kathleen Sullivan
VP, Information Systems
Hilton Hotels Corporation
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Hostedware came highly recommended
to me as a company who could develop a web site that was
both easy to use and very powerful. Since my experience
with SQL is very limited, I decided to work with Hostedware
to develop the databases and search engines for our site.
The feedback from my clients has been very positive - both
they and I are pleased with how easy it is to search for
information and the speed in which accurate data is returned.
Michael
Wilde
President
Support Network, Inc.
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After several attempts of trying
to find a web hosting company that could design a website
that portrayed the company image I was trying to portray...
Hostedware, not only met, but exceeded my expectations.
Melanie Toliver
HRTechniques, LLC
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People are impressed with the professionalism
of our site. Nice design and good content. You guys did
a great job!
Dick Mathews
President
Mathews & Company
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