Hostedware^® Customer Service

Hostedware is pleased to provide free email customer service and technical assistance to all Hostedware customers and evaluators. email us at Customer Service. We will generally respond the same day; always by the next business day.

If you have a specific question about a survey or test, please include your login name (if applicable) and any pertinent information (such as survey or test code) so we may answer your questions and help with any issues in the most timely manner.

Answers or solutions that are not immediately available will be routed to advanced technical staff for research, diagnosis and resolution, and you will be contacted promptly with the results. Please see our Service Level Agreement for more information.