Hostedware applications (Hosted
Survey and Hosted
completely secure. The web site and databases are password
hidden safely behind appropriate firewalls. Encryption during
transfer and communication between your computer and our servers
enforced using Secure Socket Layers (SSL).
Secured Sockets Layer (SSL or "https") is a protocol
that transmits your
communications over the Internet in an encrypted form. SSL
the information is sent, unchanged, only to the server you
send it to. Online shopping sites frequently use SSL technology
safeguard your credit card information, as we do when you
response packages or paying for software licenses and other
online at Hostedware.
Hostedware uses this same level of security when you are
authoring, building your questionnaires, administering your
and reviewing your results, scores and other online data.
SSL can be configured to be active when your respondents are
their surveys, taking their tests and assessments, or completing
Hostedware's SSL encryption and security mechanisms are HIPAA
Purchasing and E-commerce
When you purchase response packages, software licenses and
services from Hostedware, you have the option to pay by check,
credit card, or provide us with an approved purchase order
If you choose to pay by credit card, you never have to worry
safety and confidentiality when you are ordering from Hostedware.
the latest encryption technology to keep your personal information
All of your ordering information is encrypted during transmission
Secure Socket Layers (SSL or 'https') for maximum security.
card and billing information cannot be read as it travels
Our Guarantee: In general, under federal law, you
cannot be liable for
more than $50 of fraudulent charges. In the unlikely event
that you are
subject to fraudulent charges, Hostedware will cover you even
Still Prefer to Order by Phone? No problem! We will be happy
you. Contact us and we will set up an order form for you, then call for your credit card information. Or, you can mail the form back to us with your check and we'll add the responses to your account as soon as it is received.
Hostedware software applications require no Java, no downloads,
installations, no applets. We have been extra careful to design
applications to run 100% over the web, without any special
configurations or files on your (or your end-user's) computer.
Hostedware applications will never cause your computer to
spread a virus, and you'll never have to worry about corrupting
computer's setup, configuration or network files.
Hostedware's Data Center
Hostedware customers and their clients benefit from the security,
reliability and environmental controls of the Hostedware/InteleNet
center in Irvine, CA, USA:
Located in a building designed to meet rigorous federal and
building code standards, designed to withstand earthquakes
zone four (4) specifications, and with extensive fire detection
Environmental controls that address heating and cooling,
controls and monitored status that notifies our operations
conditions fall outside of planned ranges.
Conditioned, clean power with redundancy and disaster recovery
Full-time monitoring and management of all aspects of the
operated from our 24x7 Network Operations Center. The NOC
has access to
all security operations data and monitors the data center
and internal security. The data center is staffed 24x7 by
Employs a staff of highly trained IP security engineers with
Microsoft, Unix and Linux operating system expertise.
Uses industry leading firewalls, such as Cisco PIX, Checkpoint
NetScreen, to protect the data center network. Uses state-of-the-art
security software that monitors conditions behind the network
firewalls. In the event of any suspicious activity that gets
through the firewall, the software identifies the break-in
and alerts the NOC.
Computer incident response procedure for any computer or
All your data is confidential and owned by you. Hostedware
will never sell nor provide your data to any third party,
and never uses it internally or externally for any purpose
whatsoever, other than to communicate directly with you about
your account, our products and services, and to fulfill our
service agreements with you.
Your data's safety, security, integrity and privacy is of
primary concern to us. It's important data, it's your data,
and we protect it for you. Please see our Privacy
Level Agreement (SLA), Secure
Payment Guarantee, Customer
Agreement and SPAM
Policy on our web sites for more information.